Specialized Program Development, Training & Technical Assistance

Coordinated Care LA partners with organizations to design, launch, and strengthen innovative programs that bring mental health services directly into the community. Our work goes beyond planning—we provide hands-on program development, ongoing training, and technical assistance to ensure teams can implement new models with fidelity, confidence, and long-term sustainability.

We specialize in supporting programs that serve individuals with serious mental illness, high-acuity needs, and lived experience of homelessness—particularly in complex, field-based and crisis response settings.

Our Approach

Our program development services are:

• Tailored to your community, population, and organizational capacity

• Implementation-focused, with clear workflows and operational guidance

• Trauma-informed, recovery-oriented, and safety-centered

• Designed for sustainability and scale

We partner closely with leadership and frontline teams to turn innovative ideas into fully operational programs.

Areas of Program Development:

Street Psychiatry Programs

We support the design and implementation of street psychiatry models that deliver compassionate, trauma-informed psychiatric care to individuals experiencing homelessness or living in unsheltered settings.

Support includes:

• Program design and service model development

• Clinical workflows, risk management, and safety protocols

• Integration with outreach, crisis response, and housing systems

• Training for psychiatrists and field-based clinical staff

• Ongoing technical assistance to support fidelity and quality

Field-Based Mental Health Services

We help agencies create and expand field-based mental health programs that meet clients where they are—on the streets, in shelters, interim housing, and transitional settings.

Support includes:

• Flexible service delivery models and staffing structures

• Field safety and crisis intervention integration

• Documentation, compliance, and coordination of care workflows

• Training and ongoing consultation for field-based teams

Multidisciplinary Treatment Team Models

We assist organizations in developing multidisciplinary treatment team models that integrate clinical, psychiatric, case management, and outreach staff to promote continuity of care and improved outcomes.

Support includes:

• Team design and role clarity

• Interdisciplinary communication and care coordination

• Shared decision-making and treatment planning

• Training to strengthen collaboration across disciplines

Co-Response Models

We support the development of co-response programs that pair mental health professionals with first responders or other partners to provide safer, more effective responses to behavioral health crises.

Support includes:

• Program design aligned with local needs and resources

• Role definition and decision-making authority

• Safety protocols and coordination workflows

• Training for clinicians and partner agencies

• Ongoing technical assistance to support implementation and refinement

Alternative Crisis Response Models

We assist organizations in designing and implementing alternative crisis response models that prioritize behavioral health expertise over law enforcement whenever possible.

Support includes:

• Development of non-law-enforcement crisis response teams

• Integration with 988, mobile crisis, and community-based services

• Crisis triage, dispatch, and response workflows

• Training in crisis intervention, de-escalation, and safety

• Support with evaluation, refinement, and scale-up

Ongoing Training & Technical Assistance:

Successful implementation requires ongoing support. We provide:

• Initial and refresher trainings aligned with program design

• Technical assistance to address operational and clinical challenges

• Case consultation and team coaching

• Support with program evaluation and continuous improvement